About me

I’m Joan Otto, and I’m from York, Pennsylvania, a town about an hour south of Harrisburg. I love personal finance, science, technology, martial arts, writing, editing, unschooling and geeking out.

I have more than 15 years of experience as a print and digital media professional, with a focus on technology, community-building, workflow improvements and customer service. And in my spare time, I like to stay crazy busy.

If you’re local, you might recognize me as Ask Joan from the York (Pa.) Daily Record/Sunday News, where I have worked since 1999, currently as community news coordinator and previously as online editor, among many other roles.

You might know me from the four years I spent as the writer, editor and manager for Man Vs. Debt, where I handled technical support, customer service, ecommerce, editing, writing and social media. (If you’re a Man Vs. Debt reader, please email me – while the site is no longer active, I’d love to keep in touch!)

I also enjoy a variety of digital consulting and freelance projects, such as providing top-notch support as a customer-service manager for tech products like the premium WordPress plugin Pippity.

Check out my current resume here.