I’m Joan Otto, and I’m from York, Pennsylvania, a town about an hour south of Harrisburg. I love science, technology, martial arts, writing, personal finance, unschooling and geeking out.
I have more than 15 years of experience as a print and digital media professional, with a focus on technology, community-building, workflow improvements and customer service. And in my spare time, I like to stay crazy busy.
If you’re local, you might recognize me as Ask Joan from the York (Pa.) Daily Record/Sunday News, where I have worked since 1999, currently as community news coordinator and previously as online editor, among many other roles.
You might know me from the four years I spent as the editor and community manager for Man Vs. Debt, where I handled customer service, ecommerce, editing, writing and social media.
I also enjoy a variety of digital consulting and freelance projects, such as providing top-notch support as a customer-service manager for tech products like the premium WordPress plugin Pippity.